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Privacy policy.

Maryland Carpet and Tile is committed to protecting your personal information. This policy explains what we collect, how we use it, and your rights.

Effective date: January 1, 2024

  • Collection

    What we collect

    Name, email, phone, location, and project details you submit through our forms. We also collect standard usage and cookie data.

    Read the details
  • Usage

    How we use it

    To respond to your inquiries, process estimate requests, improve our service, and keep you informed of relevant updates.

    Read the details
  • Protection

    How we protect it

    We use commercially accepted security practices. We never sell your data and only share it with providers necessary to operate our service.

    Read the details

01Information We Collect

While using our service, we may collect personally identifiable information including your name, email address, phone number, city, state, ZIP code, and project details submitted through our estimate or contact forms. We may also automatically collect usage data such as your IP address, browser type, pages visited, and time spent on those pages.

We use session, preference, and security cookies to operate the site. You can disable cookies in your browser, though some features may not function correctly without them.

02How We Use Your Data

  • To respond to estimate requests and contact inquiries
  • To provide and maintain the service
  • To notify you of changes to our service
  • To provide customer support
  • To monitor and improve site performance
  • To detect and prevent misuse or technical issues

03Data Transfer

Your information may be processed on servers located in the United States. By submitting information through our site, you consent to this transfer. We take all steps reasonably necessary to ensure your data is handled securely and in accordance with this policy.

04Disclosure of Data

We may disclose your personal data if required by law or in the good-faith belief that doing so is necessary to comply with a legal obligation, protect our rights or property, prevent wrongdoing, or protect the safety of users or the public.

05Security

We use commercially acceptable means to protect your data. However, no method of internet transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.

06Third-Party Services

We use Google Analytics to monitor website traffic. Google may use the collected data to contextualize ads in its own network. You can opt out by installing the Google Analytics opt-out browser add-on. For more information, see Google's Privacy Policy.

We use Google Ads conversion tracking to measure how well our ads perform, for example when you submit a form or tap our phone number after clicking an ad. When you submit a form, your email address and phone number may be shared with Google in hashed (one-way encrypted) form so Google can match the submission to an ad interaction. Google does not receive your details in readable form. You can manage ad personalization in your Google ad settings.

Our site may contain links to third-party websites. We have no control over and assume no responsibility for their content or privacy practices.

07Children's Privacy

Our service is not directed to anyone under the age of 18. We do not knowingly collect information from children. If you believe a child has provided us with personal data, please contact us and we will remove it promptly.

08Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this page periodically.

Questions about this policy?

We're happy to explain how we handle your data. Reach out any time.

Contact us